- "At Your Service" HR Support
Designed for companies that do not have on premise HR support. I provide 24/7 service to answer questions, handle employee relations issues, provide labor law and compliance guidance, and assist with your immediate HR needs all for a reasonable monthly subscription fee. - Training
My training courses can be customized for your organization and culture. Current library of training courses available includes:
WORLD CLASS CUSTOMER SERVICE
ADA AND REASONABLE ACCOMMODATION
BEHAVIORAL INTERVIEWING
COACHING, COUNSELING & DISCIPLINE
COMMUNICATION SKILLS
CONFLICT MANAGEMENT
CREATING SERVICE STANDARDS
HARASSMENT & DIVERSITY
CREATING A CULTURE OF RESPECT
AB1825 HARASSMENT TRAINING
LABOR LAW TODAY
EFFECTIVE PERFORMANCE EVALUATIONS
PROFESSIONALISM & ETIQUETTE
I can also design new training curriculum based on your needs. - Investigations
Whether it is EEOC, harassment, compliance, or employee relations, I conduct timely, thorough, fair, and neutral investigations. All findings are clearly documented discreetly and with detail. - Handbooks
An updated set of policies and procedures are necessary to stay legal and set the expectations for your team. When was the last time you updated your handbook? Whether your handbook needs refreshing, or needs to be created for the first time, I can help. - Labor Law Compliance
From the Equal Pay Act, to FLSA, minimum wage, paid sick leave, reasonable accommodation and everything in between, I can help you navigate the ever-changing labor law landscape. Let me perform a compliance audit and provide you a scorecard of potential vulnerabilities. - Compensation
Compensation is a critical factor in recruiting and retaining your talent. Many employees don't understand that paychecks only tell part of the story when it comes to total compensation. I can design total rewards statements that communicate the value of the overall pay and benefits programs you provide to your employees. In addition, I can assess how your compensation program stacks up to the marketplace. - Employee Relations
There are a variety of issues and questions that come up every day in regards to employee issues. Do you feel confident you have the answers? Do you have a plan to address those tough employees? I can help with the employee who has you pulling out your hair. You know whom we're talking about! - Employee Engagement
A phrase you may have heard before is, "Employees don't leave companies; they leave managers." There is a lot of truth in this statement. Everyone likes to feel they are treated fairly. The art of employee relations is giving employees a voice and an ear. When was the last time you took the pulse of your team? Do they enjoy their jobs? Are they proud to work for your company? If you're not sure, let me help you get the answers. - Conflict Management
Let's face it, people don't always get along. If you have more than one employee, there are going to be moments of conflict. From dealing with difficult people, to understanding different communication styles, I can provide the right tools to help repair damaged relationships, and proactively avoid the communication pitfalls that cause conflict. - Performance Management
Ensuring your employees are performing to standards set by you is a critical component of the overall success of your business. When the system of evaluating employee performance is nonexistent, meaningless, or inconsistent with the vision and values of your company, it is time to start fresh. Whether putting together an evaluation process for the first time, conducting management 360-degree assessments, or tweaking your review forms for better outcomes, I can help. - Metrics & Analysis
Let me create a scorecard to measure the success factors in your people processes. We can help you analyze and understand your labor statistics and return on investment of your employee programs.
For a free consultation, contact
kathleen@kjohnsenhr.com
or call (831) 277-7935
References available upon request
“A work in progress. And the possibilities are endless.”
― Elizabeth Eulberg, Take a Bow
kathleen@kjohnsenhr.com
or call (831) 277-7935
References available upon request
“A work in progress. And the possibilities are endless.”
― Elizabeth Eulberg, Take a Bow